Privacy Policy

This privacy policy explains how Busy Beavers Moving and Cleaning Ltd ("we", "us") handles information in connection with this website, busybeavers.co.uk, and with enquiries you send to us. We keep things simple: this website exists to explain our services and to help you request a quote.

Information You Provide Through the Quote Form

Our quote request form asks for details such as your name, phone number, email address, the service you require, your property type, a preferred date, your location or postcode, and any message you choose to add.

The form on this website does not send your details to a server. Instead, it prepares your enquiry on your own device so that you can send it to us yourself by WhatsApp or email. Your enquiry only reaches us when you choose to send it.

Why We Use Enquiry Information

When you send us an enquiry, we use the information you provide to:

• Understand what service you need;
• Prepare and send you a quotation;
• Arrange and carry out any work you book with us;
• Respond to your questions.

We do not use your enquiry details for unrelated marketing, and we do not sell your information.

Telephone and Email Communications

If you call us on 07407 399147 or email us at hello@busybeavers.co.uk, we will use the contact details and information you share with us to respond to your enquiry and to provide our services.

WhatsApp Communications

If you contact us through WhatsApp, your messages are also handled by WhatsApp and are subject to WhatsApp's own privacy practices and terms. Please review WhatsApp's privacy policy for details of how it processes your data.

Cookies and Essential Website Functionality

This website is a simple informational site. It does not use advertising cookies and does not include third-party analytics platforms. Any storage used is limited to what is essential for the website to function in your browser.

The website loads fonts and icons from third-party content delivery networks (Google Fonts and the Font Awesome CDN). When your browser requests these files, those providers may receive standard technical information such as your IP address, as is normal for any web resource.

Hosting and Server Logs

Like almost all websites, our hosting provider may automatically create basic server logs when you visit, which can include information such as your IP address, browser type and the pages requested. These logs are used for security and to keep the website running properly.

Keeping Your Information

We keep enquiry information only for as long as it is needed to respond to you, provide our services and meet any legal obligations that apply to a business.

Your Rights and Contacting Us

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it where we no longer need it. To ask about anything in this policy or about your personal information, contact us:

• Phone: 07407 399147
• Email: hello@busybeavers.co.uk

Changes to This Policy

If we update this policy, the new version will be published on this page.